Category Archives: commonsense mgmt
Clients don’t like surprises
Over the past years, I have worked with a variety of small and large institutional clients both as part of delivery and sales teams. In both capacities, the one thing I have realized—and sometimes rather painfully—is the value of keeping … Continue reading
Managing people vs. managing skills
Most—if not all—service businesses are people centric in nature. And most often, managers and business owners assume the key to success to be their ability to manage people. People are the most important assets of our organization is one of … Continue reading
from good to excellent…
We all have many decisions to make during this life of ours. Obviously, some decisions appear to be more important than others. In the words of a former colleague, 90% of the choices we make are not as important as … Continue reading
