Category Archives: commonsense mgmt

Clients don’t like surprises

Over the past years, I have worked with a variety of small and large institutional clients both as part of delivery and sales teams. In both capacities, the one thing I have realized—and sometimes rather painfully—is the value of keeping … Continue reading

Posted in commonsense mgmt, two cents | Tagged , , , , | 3 Comments

Managing people vs. managing skills

Most—if not all—service businesses are people centric in nature. And most often, managers and business owners assume the key to success to be their ability to manage people. People are the most important assets of our organization is one of … Continue reading

Posted in commonsense mgmt, two cents | Tagged , , | 1 Comment

from good to excellent…

We all have many decisions to make during this life of ours. Obviously, some decisions appear to be more important than others. In the words of a former colleague, 90% of the choices we make are not as important as … Continue reading

Posted in commonsense mgmt, two cents | Leave a comment